Legal
Privacy policy
This policy explains how Server Managerhub handles personal information when you visit the site, enquire or become a client.
Last updated 15 August 2026Information we collect
We collect details you submit, such as your name, work email, telephone number, organisation and enquiry. During an engagement we may also process business contact details and limited technical information supplied for the agreed review.
How we use it
We use information to respond to enquiries, scope and deliver services, administer agreements, keep appropriate records, protect the website and meet legal obligations. We do not sell personal information.
Lawful bases
Depending on the activity, processing is based on steps requested before a contract, performance of a contract, legal obligations, our legitimate interests in operating the business, or consent for optional analytics cookies.
Sharing and processors
Information may be handled by service providers supporting hosting, email, professional advice and secure business administration. They are limited to the information needed for their role and must protect it.
Retention
Enquiries are normally retained for up to 24 months. Client and transaction records may be kept longer where needed for legal, tax or contractual purposes. Review data retention is agreed according to the engagement.
International transfers
If a provider processes information outside the UK, we use an appropriate safeguard recognised under UK data protection law and assess the transfer where required.
Your rights
You may have rights to access, correct, erase, restrict or object to processing, and to data portability. Where processing relies on consent, you may withdraw it. You may also complain to the UK Information Commissioner’s Office.
Contact
For privacy questions or requests, contact Server Managerhub at 4 Wrexham Rd, Faddiley, CW5 0YD or telephone +44 048 2591 9348.